Privacy Policy

1. Collection of data

1.1 Personally identifiable Information

We collect information from you when you place an order, subscribe to our newsletters or complete an enquiry form on our website.

1.1.1 information collected for online purchases

When placing an order using the website, you will be asked to enter your: name and e-mail address, further optional information can also be requested such as company name, company address and phone number. You may, however, visit our site anonymously but in this situation certain features such as being able to order products may be unavailable.

1.1.2 information collected for online enquiries

When completing an enquiry form you will be asked to enter your name, email address and message/enquiry.

1.1.3 information collected for mailing subscriptions

When subscribing you will be asked to enter your name and email address.

1.2. Anonymous Information

1.2.1 Google Analytics

This website uses Google Analytics to help analyse how visitors use this site. The anonymous information generated by Google Analytics cookies about your use of this website (including your IP address) is transmitted to Google. This information is then processed to compile statistical reports on website activity for this site only.

2. Use of collected data

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Any of the information we collect from you may be used in one of the following ways:

• To personalise your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

3. Protection of collected data

3.1 Online Orders

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We employ the use of a secure server. All supplied information is transmitted via Secure Socket Layer (SSL) technology and for online orders it is then encrypted into our Payment gateway providers system only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. No actual processing of credit or debit card information takes place on our servers.

After a transaction, your private information (credit cards, financials, etc.) is not stored on our servers.

For more information on data protection with our payment gateway provider please visit www.epay.dk

3.2 Online Enquiries & Subscriptions

All information you complete via our website forms is transmitted using encrypted SSL technology. The information is stored on secured systems using industry standard protection and access to this information is guarded and restricted at all times.

4. Storage of collected data

4.1 Processing of data within in the European Economic Area (EEA) and compliance with General Data Protection Regulations (EU) 2016/679 Directive. (GDPR)

All data collected by Autelligence ApS is stored exclusively in secure hosting facilities located within the United Kingdom and The Netherlands and is stored in compliance with the General Data Protection Regulations (EU) 2016/679 Directive. All hosting is performed in accordance with the highest security regulations. All transfers of data internally in the EEA is done in accordance with the General Data Protection Regulations (EU) 2016/679 Directive. For EU nationals and users who are located within the EEA, your data is stored and transmitted in accordance with the General Data Protection Regulations (EU) 2016/679 Directive.

4.2 Processing of data outside the European Economic Area (EEA)

All data collected by Autelligence ApS is stored exclusively in secure hosting facilities located within the United Kingdom and The Netherlands. For users who are located outside of the EEA, we hold and process your data in accordance with European data protection directives, which offer some of the highest standards of data protection worldwide.

5. Disclosure of collected data

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

6. Activities based on collected data

6.1. Emails we send

6.1.1 Transactional emails

We will send you transactional emails whenever you place an order or enquiry via our website, our customer service team may also contact you by email (or phone if preferable) as part of this process in order to deliver your digital purchase or answer your enquiry.

6.1.2 Marketing emails

For members who are subscribed to our marketing newsletters we will send periodic emails containing information on products and services which are relevant to your subscription.
You are free to withdraw from this service at any time, if you no longer wish to receive our newsletters or promotional emails, you may opt out of receiving these.
This can be done by clicking the following link Unsubscribe Here or by emailing us at info@autelligence.com and ask to be unsubscribed.

6.2 Use of cookies

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone by phoning  +44 (0) 1280 455705 or by contacting customer service at info@autelligence.com

7. Updating, correcting or removing collected data

Under data protection laws you have rights in relation to your personal data. We will make every attempt to keep your personal data accurate. If your personal information changes or you no longer wish to receive information from us, please contact us at info@autelligence.com

8. Right to Erasure

Under the General Data Protection Regulations (EU) 2016/679 Directive you have the right to erasure (‘right to be forgotten’). Our Data Protection Officer will ensure that all requests for erasure are conducted within a compliant and timely manner. If you wish to request erasure, please contact: dpo@autelligence.com

9. Third party links & services

Occasionally, at our discretion, we may include or offer third party products or services on our website. Our website may also contain links to third party products or services. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

10. Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.autelligence.com/terms

11. Your Consent

By using our site and services you consent to this privacy policy.

12. Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on 23rd May 2018

13. The Autelligence Data Protection Officer

Autelligence ApS has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:

Attn: Data Protection Officer
Autelligence ApS.
Vesterbakken 25,
Horuphav, 6470 Sydals,
Denmark
Email: dpo@autelligence.com

14. Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Autelligence ApS.
Vesterbakken 25,
Horuphav, 6470 Sydals,
Denmark
Email: info@autelligence.com
Telephone: +45 2334 0705

Some of our customers:
BMW
BASF
Bendix
Continetal
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Eaton
Federal
Flex
Fraunhofer
Google